OVERDIGI (奧帆迪創意有限公司, “we”, “us” or “the Company”) takes your privacy seriously. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you use www.overdigi.com (the “Site”) and related services. It is written in accordance with Taiwan’s Personal Data Protection Act and related regulations.

When you browse the Site, create an account, place an order, contact customer service, subscribe to our newsletter or join a promotion, we may collect:

1. Identity and contact details: name, email address, phone number, shipping address.
2. Order and payment details: items purchased, amounts, invoice information and payment method (card numbers are processed by our payment providers; we never store full card numbers).
3. Account details: account name, password (stored encrypted), order history, wishlist and loyalty points.
4. Customer-service records: emails, messages and calls between you and us.
5. Device and browsing data: IP address, browser type and language, operating system, pages visited and time of visit, referring URL, and information collected through cookies and similar technologies.

You may choose not to provide this information, but we may then be unable to fulfil your order, provide account services or answer your enquiry.

1. To process and ship orders, issue invoices, and handle returns, exchanges and warranty service.
2. To manage your account and loyalty points, and to provide customer service.
3. With your consent, to send you news about products, events and offers; you can unsubscribe at any time.
4. To analyse how the Site is used so we can improve our products, services and site experience.
5. To prevent fraud and keep accounts and the Site secure.
6. To comply with legal obligations or requests from competent authorities.

The Site uses cookies, pixel tags and similar technologies to remember your preferences and cart, analyse traffic and measure advertising performance. You can refuse or delete cookies in your browser settings, but some features (such as the cart and sign-in) may then not work properly.

We use third-party analytics and advertising services (such as Google Analytics and Meta Pixel), which may collect data under their own privacy policies.

We do not sell your personal data. We share it with third parties only as needed in the following cases:

1. Service providers: our e-commerce platform (Shopify), payment, logistics, e-invoice, email and customer-service providers that help us complete transactions and services; they may process data only on our instructions.
2. Legal requirements: where disclosure is required by law, a court order or a competent authority.
3. Protection of rights: where necessary to protect the rights, property or safety of the Company, our customers or others.

We keep your personal data only as long as needed for the purposes it was collected; transaction records are kept as required by tax and commercial regulations. We use reasonable technical and organisational measures, including encrypted transmission and access controls, to protect your data, although no transmission over the internet can be guaranteed completely secure.

Under the Personal Data Protection Act you may ask us to access, view or copy your personal data, to supplement or correct it, to stop collecting, processing or using it, or to delete it. Please email service@overdigi.com and we will respond within the statutory period.

The Site is intended for adults. If you are under 18, please use the Site and provide personal data only with the consent of a parent or legal guardian.

We may update this policy from time to time; changes will be posted on the Site with a new effective date. If you have any questions, contact OVERDIGI (奧帆迪創意有限公司) at service@overdigi.com.